Plans, migrations and larger teams
Questions about plans, dedicated compute, organizations and roles, or moving an existing stack to Deployxa.
Use the form below or email [email protected]. See Enterprise.
Contact
Talk to the right people.
Sales and enterprise questions, product support, security reports, privacy requests and press: each goes straight to the team that handles it.
- 01Support[email protected]
- 02Security[email protected]
- 03Privacy[email protected]
- 04Press & brand[email protected]
01 / Routes
Who to contact for what.
Help with a project or account
Build failures, domains, billing or anything that is not working as expected.
[email protected]. Signed in? Open a ticket.
Report a vulnerability
Responsible disclosure of security issues in the platform, CLI or APIs. Please do not include exploit details in public channels.
[email protected]. Policy: Security.
Data and privacy requests
Access, export or deletion requests, and questions about how data is processed.
[email protected]. See Privacy and DPA.
Press, partners and logos
Media inquiries and questions about using the Deployxa name and marks.
[email protected]. Assets: Brand kit.
Check before you write
The status page checks the platform API from your browser; the docs cover setup, frameworks and troubleshooting.
02 / Write to us
Send a message.
Pick a topic and we will address it to the right inbox.
Already a customer?
Signed-in users can open a support ticket from the dashboard, linked to their organization.
Reporting a vulnerability?
Email [email protected] with reproduction steps. Read the security policy first.
03 / Before you write
Get an answer faster.
- 01 /
Check status
If deploys or the dashboard look down, the status page shows whether the platform API is reachable from your network.
- 02 /
Search the docs
Quickstart, framework guides, CLI reference and troubleshooting answer most setup questions.
- 03 /
Send the details
Include the project name, the deployment or domain involved, and roughly when it happened (with your time zone).
04 / FAQ
Common questions.
I am signed in. What is the fastest way to get support?
Open a ticket from Support in the dashboard. It is linked to your account and organization, so we can find the project without back-and-forth.
Where do I report a security issue?
Email [email protected] with steps to reproduce and the affected URL or component. Please give us a chance to fix it before disclosing publicly.
How do I ask for a copy of my data or its deletion?
Email [email protected] from the address on your account and say what you need. The privacy policy explains what we hold and why.
Can you help us move an existing app or stack?
Yes. Choose "Sales & enterprise" in the form and describe what you run today (frameworks, databases, domains) and where it is hosted.
Ready when you are
Prefer to try it first?
Most questions are answered fastest by the docs and a first deploy.